Returns
We want you to be completely satisfied with your purchase from Aero Apparel. If for any reason you are not satisfied, we accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Wrong Sizes
If you receive an item that doesn’t fit properly, we understand the importance of finding the right size. We offer a hassle-free exchange process for items that are the wrong size. Please contact our Customer Service team within 15 days of delivery to initiate an exchange. We will work with you to ensure you receive the correct size promptly.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
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Please note that shipping costs are non-refundable.
How to Return
To initiate a return or exchange, please contact our Customer Service team at:
- Email: support@aeroapparel.shop
- Hours: Monday to Friday, 9:00 AM - 5:00 PM (EST)
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Exchanges
If you need to exchange an item for a different size, color, or style, please contact our Customer Service team. We will guide you through the exchange process and ensure you receive your replacement item as quickly as possible.
Contact Us
If you have any questions about our Returns & Refunds policy or need further assistance, please don’t hesitate to contact us.